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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Participate with peer groups in Tech and other lines of businesses (LOBs) to identify, document and communicate business needs and provide technology solutions.
2. Work closely with business stakeholders to understand business processes and strategies. Ensure all stakeholders are involved in requirements gathering activities.
3. Establish project and work requests requirements using document, business process and workflow analysis.
4. Plan, elicit, capture, analyze and validate business, functional and/or technical requirements.
5. Participate in or facilitate requirements elicitation sessions and walkthroughs.
6. Perform current state analysis of existing business systems, applications and functions.
7. Prepare user interface diagrams, business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations.
8. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.
9. Attend project status meetings and provide regular updates to the project teams through regular presentations, status reports and meeting minutes.
10. Develop understanding of core systems, applications and technical platforms.
11. Observe strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC), Change Management, etc).

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Associates degree in Information Technology-related field, or equivalent education and related training
2. Two years of information technology experience with significant experience in software development
3. Two years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management Relationship Management, Business Operations, or Quality Management
4. Ability to work independently or as a member of a team
5. Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies work requests/project requirements
6. Strong presentation, verbal and written skills
7. Ability to manage multiple concurrent projects, activities and tasks under time constraints
8. Ability to effectively interface with staff at all levels
9. Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment
10. Strong ability to resolve conflicts, excellent facilitation and organizational skills
11. Strong critical and analytical thinking and problem-solving skills
12. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
13. Knowledgeable of core business functions, processes and workflows associated with assigned business areas and projects.

Preferred Qualifications:

1. Certified Associate in Project Management (CAPM)

2. Deep functional expertise in one or more of the following areas: merger integration, Business/IT transformation program/project management, Operations/Process Improvement

3. Monitor and drive activities for existing planned upgrades to ensure engineering and application teams are meeting deadlines

4. Ability to balance multiple priorities

5. Ability to solve problems by leveraging past experiences and knowledge through partnership with applications and operations

6. Demonstrated effective verbal and written communication skills for the purpose of providing and explaining project information and status to management, staff, and vendors

7. Share lessons learned and proposed improvements with leadership and peers to allow for continuous process improvements across team

8. Ability to keep calm under pressure and drive your teams during difficult situations

9. Ability to follow predefined processes and procedures, but ability to identify situations where the team needs to be adaptable to be successful

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)
Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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